When someone you love needs help.
Watching addiction take hold of someone you love is its own kind of exhausting. You don't have to have it figured out, and you don't have to wait until they're ready. You can start the first step for them — right now.
You can take the first step for them.
The hardest part is often just picking up the phone. Here's what you can do today — and what happens once your loved one is in our care.
You can make the call
You don't have to wait for them to be ready. Our admissions team answers 24/7, 365 days a year — call on your loved one's behalf. Coverage check happens on the call, and we'll talk through what a next step could look like.
How to start the conversation
Lead with what you've noticed and what you're worried about, not with ultimatums. You don't need the perfect words — you only need to open the door. If it helps, call us first and we'll help you think it through before you talk to them.
Family stays part of the work
Recovery holds better when the people closest to it are involved. During residential care, families are brought in through a Family Day and individual sessions — so you understand what's happening and how to support it when they come home.
You matter in this, too.
You can't pour from an empty cup. Loving someone through addiction is heavy, and looking after your own footing isn't selfish — it's what lets you keep showing up. When you call, we're here to help you carry it, not just them.
Answers before you call.
Can I call on behalf of a family member?
Yes. Many calls come from a parent, partner, or sibling. Our admissions team answers 24/7 and can talk through options, verify coverage, and help you plan the next step — even before your loved one is ready to call themselves.
What if they're not ready to go?
That's common, and it doesn't mean nothing can happen yet. We can help you understand where they are, what care would look like, and how to keep the door open. A phone call commits you to nothing.
Do you accept Indiana Medicaid and insurance?
Yes. Jasper Grove is one of the few centers in greater Indianapolis that accepts Indiana Medicaid — Anthem, CareSource, MHS, and Humana Healthy Horizons — alongside most major commercial and military plans. We verify your loved one's specific plan up front and tell you exactly what's covered before anything begins.
How will they get here?
We help arrange transportation for admission, necessary appointments during treatment, and post-discharge plans. When you call, we'll work out the logistics with you.
Ask us anything.
Write down what you need to know. This reaches the same admissions team that answers the phone.
You don't have to do this alone.
One honest phone call is the whole first step. Admissions answers 24/7 — we'll help you find the right path for your loved one, and verify coverage before anything begins.